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1. Introduction

Floorist Remodeling LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, online quoting tools, booking forms, and related CRM services. By using our services, you consent to the practices described herein.

2. Information We Collect

We may collect:

\nContact Information: Name, address, phone number, email address.
\nProject Details: Information about your home improvement project, including property location, scope, and preferences.
\nPayment Information: Payment details submitted for deposits or invoicing (processed via secure payment platforms).
\nOnline Usage Data: IP address, browser type, pages visited, and other analytics through cookies or tracking technologies.

3. How We Use Your Information

We use your information to:

Provide quotes, schedule appointments, and manage projects.
Respond to inquiries and requests.
Process payments and manage accounts.
Improve our services and website functionality.
Comply with legal obligations under Pennsylvania law, including the Home Improvement Consumer Protection Act (73 P.S. § 517.1 et seq.).

4. Sharing Information

We do not sell or rent your personal information. We may share information:

With service providers who assist us in project management, payment processing, or CRM support.
When required by law, regulation, or legal process.
To protect our rights, property, or safety, or that of our clients.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined above, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security Measures

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at privacy@flooristremodeling.com. We will respond in accordance with applicable law.

8. Third-Party Links and Services

Our website may contain links to third-party sites or integrate third-party services. We are not responsible for the privacy practices of these third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Floorist Remodeling LLC

502 W 7th St., Erie, PA 16502

privacy@Flooristremodeling.com

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